Below are our policies
- Privacy Policy
- Refunds & returns
RETURNS, EXCHANGES & REFUNDS
Items are NON REFUNDABLE unless damaged or faulty. Items will be offered to either be replaced or re-make the item first, the item will need to be un-used/un-worn.
If there is a mistake on our part, for instance - incorrect spelling on items, items will be replaced & sent to you. We do not cover return postage or refund any postage fees.
Terms of return
- Items must be unused
- exchange available if the item is faulty
- process for returns - please email jmgiftsanddesigns@aol.com
- refund will only be given if replacement item is out of stock
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PRIVACY POLICY
Privacy Policy and Data Protection
we prioritise your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
Information We Collect
We collect personal information such as your name, email address, and any other details you provide when you interact with our website. Additionally, we gather none personal information like your IP address and browser type to improve your experience.
How We Use Your Information
Your information is used to process orders, communicate with you regarding your enquiries, and send you updates or promotional content if you subscribe. We do not sell or share your personal information with third parties without your consent, unless required by law.
Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us understand how you interact with our site. You can manage your cookie preferences through your browser settings.
Data protection
We implement appropriate security measures to protect your personal data from unauthorised access, loss, or misuse. Our website employs encryption technology to secure your information during transmission.
Your rights
You have the right to request access to the personal information we hold about you, correct any inaccuracies, or request deletion of your data. If you have questions or concerns about our privacy practices, please reach out to us.
Opt-out options
If you wish to opt-out of receiving promotional communications, you can do so by following the unsubscribe instructions included in our emails or by contacting us directly.
Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will promptly notify you via email or through our website. We will provide details about the nature of the breach, the data involved, and steps we are taking to mitigate any potential risks. Your privacy and security are our top priorities, and we will act swiftly to address any issues.
Changes to this policy
We may manage this privacy policy occasionally. Any changes will be posted on this page, and we encourage you to review it regularly.